Carolyn Fox
Daughter of Resident

Mum's every need was anticipated and taken care of; it takes special people. My mum was lucky to have been in your care.

Pam Buck
Resident

Just a quick thank you (but a big one) for helping us in our hour of need and taking care of dad.

Mrs Ruth Gimbert
Daughter of Resident

I always found Mareeba staff to be of a very caring nature and genuinely interested in my father's welfare. The care given to my father was of an exceptional standard, and I could not have wished for better, both myself and other members of my family have always been made to feel welcome at Mareeba.

K R Maunder
Resident

I wanted to express my appreciation to the staff for taking such excellent care of me during my time at Mareeba...the high level of caring and energy ...their professional and personal pride in their work .... the variety and quality of the food provided.... the healing powers of being able to share a light-hearted joke ...their cheery, pleasant attitudes. ...the nursing staff's warm support and encouragement in particular, directly contributed to my health improving to such an extent that I was able to fulfil my desire of returning home to my own unit.

Bill
Resident

I am comfortable with Mareeba, what impresses me most the kindness and sincerity of the staff, I am surprised at the amount of care taken to get things right for you and they’re happy about doing it.

Betty
Resident

Staff have gone out of their way to make Mum feel welcome and comfortable here, have been patient with family’s anxieties and RN’s always quick to respond to her pain etc. much appreciated.

The Powers Family

There are not enough words to express the compassion, care and loving support that we received from everyone. When we think of Ray we will think of the many happy times we spent at Mareeba.

Mr J. Johnson JP
Resident and JP for over 50 years in Maclean

I wish to respond to the article on aged-care nursing home horrors. My wife and I have been residing at Mareeba Aged Care in Maclean NSW for the past three months, and I cannot fault the conditions in which we are living.

I believe that Aged Care homes should be given a rating system such as you find with motels. This way people can be aware of conditions by the stars that the facility has, and good facilities, such as 5 star facilities like Mareeba, would not be tainted by the negative media that is currently dominating the news. I also think that staff should be scrutinized closely prior to employment.

Having seen firsthand how difficult it can be for staff, I have gained a huge appreciation to all the nursing, kitchen, and cleaning staff. In fact I would go as far to say that the nursing staff are all first class. However, I am embarrassed by the disrespect that is often shown to them. However, the nurses do not let the abuse upset them, but always handle it with dedication and professionalism. The cleaning staff keep the facilities spotless and hygienic, and the rooms are cleaned daily. The meals are wonderful and we are never left feeling hungry or disappointed.

I have been unfortunate to have sustained some minor cuts at home, which I would not have been able to care for by myself. The staff here have looked at these wounds daily and dressed them with the utmost care until they have all healed.

Despite missing our own home, we are the happiest we could possibly be as residents of Mareeba. This is why I felt so strongly that I must respond to this article, as I would hate to see good Aged Care facilities like Mareeba have their names dragged through the mud and tainted by the negative press.